Privacy Policy

Introduction

We welcome you to the Agrow family. Agrow GmbH (from now on referred to as “Agrow”, “company”, “we”, “us”, “our”, etc.) is a Limited Liability Company having its registered office at Suntec Tower-2, Suntec City,Singapore – 038989,, established to impart online Farming . We at Agrow value your right to privacy and safeguard your personal information with utmost care. If you have any queries or concerns about our Privacy Policy (the Policy), or our practices concerning your personal information, feel free to contact us at [email protected]

We believe that you trust us with your personal information when using our website, applications, or other services. The information regarding our policies, data collection, its uses, and your rights are explained to you in this document. If you disagree with any of the terms in this Policy, kindly refrain from using or stop using our website, applications, or any other services provided by us.

This Policy applies to all our data which is collected through our website(s) (“Website”), mobile applications (“Applications”), or any other related services, sales, marketing, or events.

Kindly read the Privacy Policy carefully, as it affects your rights and personal data.

1. WHO CONTROLS YOUR INFORMATION?
The personal information disclosed by you is controlled by Agrow, having its registered office at Suntec Tower-2, Suntec City,Singapore – 038989,. For further details, contact us at [email protected]
2. INFORMATION PROVIDED BY YOU
• We collect your personal information through our Website or Applications
• when you voluntarily register;
• when you visit;
• when you participate in any of the activities;
• when you contact us.
• We also collect your personal information through third-party sources that provide your publicly accessible information.

Personal information that we collect includes, but is not restricted/limited to:
• Name - First and Last Name;
• Contact Details - Email Address, Postal Address, Phone Number, and any other Contact Details if necessary;
• Credentials - For proper authentication and account access, we collect your passwords and security data;
• Payment information - We collect payment and financial information provided by you on our Website, Applications, and other services. We do not collect any unencrypted private key information from you. All information collected is encrypted and stored in our cloud database;

Log in through Social Media:
• You can register/log in by using your social media accounts. If you opt to choose this method for login/register, we can collect your personal information available in your social media accounts. We are not responsible for how other social media platforms like Google, Facebook, etc., process your personal information.
• The information provided by you should be true, complete, and accurate, and we must be informed at the earliest if there is any change in such personal information.

Auto-generated data collection:

When you visit, use, or navigate our Website or Applications, some information is automatically collected in our data (also known as metadata) which may not reveal your identity but it does include information like your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website or Applications and other technical information. To maintain the security and operation of our Website or Applications and for our internal analytics and reporting purposes, we may require such information. We also gather information through cookies and similar technologies like other businesses.


Data collection through our Applications:

We may send you a request for permission to get access to your device through which we can track your location, social media accounts, calendar, messages, contacts, camera, microphone, storage, accounts, etc. If you want to change the access settings you can do it in your device’s settings. Information such as IP address, operating system, etc. is collected directly from your device.

3. USAGE OF YOUR PERSONAL INFORMATION
We use your personal information to:
• To create a new account and login;
• To enter into or perform a contract;
• To guide you through our program;
• To help you with the orders;
• Collect feedback;
• To answer your legal queries; and
• For other business-related purposes.
4. HOW YOUR PERSONAL INFORMATION IS SHARED
• If you have given consent to access your personal information;
• If legitimate interest is involved regarding any legal matter, violation of our policies, fraud, illegal activities, etc. where we are involved;
• To fulfil the terms of a contract; and
• In case of any legal obligation.

We share your personal information
• To consultants, vendors, or third-parties who are working as our agents and performing our services for us and on our behalf;
• In case of any business transfers like negotiation, merger, company asset, financing, acquisition, etc.;
• To our affiliates such as our parent company, subsidiaries, or other companies who control or are under common control with us.


5. COOKIES
To get access and store your personal information, we use cookies and other similar technologies.

6. PERSONAL INFORMATION WHICH IS SHARED INTERNATIONALLY

Our servers are located in (Service Provider: DigitalOcean). If you are accessing our Website or Applications outside, please be aware that your personal information may be transferred, stored, and processed by us

If you are a resident of Switzerland or the European Economic Area, note that certain countries may not have data protection or other laws as comprehensive as those in your country. Before sharing your personal information with any entity, we will implement appropriate measures to protect your personal information, for example, by requiring the recipient to agree to data processing agreements (if you would like to see these agreements, please get in touch with us). We may also share your personal information with your explicit consent and in certain other situations as permitted by applicable law.

7. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

We store your personal information on our cloud database until it fulfils its purpose. We shall also keep it if we have any legitimate interest in it or if there is any legal obligation to do so. If there is no ongoing legitimate business to process your personal information, it will be deleted immediately.

8. STORAGE OF YOUR PERSONAL INFORMATION

We take appropriate safety measures to secure your personal information from unauthorized access, use, disclosure, destruction, or alteration.

9. MINOR'S PERSONAL INFORMATION

We do not knowingly solicit data from or market to children under 18 years of age. Suppose we learn that personal information from users less than 18 years of age has been collected. In that case, we will deactivate the account and take reasonable measures to promptly delete such data from our records unless parental consent is received. Please contact us at [email protected] if you become aware of any data we have collected from children under age 18 or you would like to provide parental consent.

10. YOUR RIGHTS

In some regions (like Switzerland and the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to:

1. request access and obtain a copy of your personal information
2. request rectification or erasure;
3. to restrict the processing of your personal information; and
4. if applicable, to data portability.

In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, through email at [email protected] We will consider and act upon any request by applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note that this will not affect the lawfulness of the processing before its withdrawal.

Suppose you are a resident of the European Economic Area and believe we are unlawfully processing your personal information. In that case, you also have the right to complain to your local data protection supervisory authority. Account Information.

If you would at any time like to review or change the information in your account or terminate your account, you can:
• Contact us using the contact information provided; or
• Log into your account settings and update your user account.



Upon your request to terminate your account, we will deactivate or delete your account and personal information from our databases. However, some personal information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and/or comply with legal requirements.



11. SPECIFIC RIGHTS RESERVED FOR CALIFORNIA RESIDENTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal data (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided in this document.

Suppose you are under 18 years of age, reside in California, and have a registered account with us using our Website or Applications. In that case, you have the right to request the removal of unwanted data that you publicly post on our Website or Applications. To ask for the removal of such data, please contact us using the contact information provided in this document, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website or Applications. Still, please be aware that the data may not be completely or comprehensively removed from our systems

12. MODIFICATION TO THIS POLICY

We may revise or modify this Policy from time to time. This will be signified by posting an updated date of revision at the top of this document. We encourage you to review this Policy frequently to be informed of how we protect your personal information and be notified of any changes to this document at the earliest opportunity.

13. CONTACT US

If you have any queries or comments about this Policy, you may contact us by email at [email protected].